Once you have completed your purchase you will be sent an email receipt. If you have entered an address for your recipient, they will also receive a copy of the E-Gift Voucher only. The E-Gift Voucher will include a unique code which can be entered when prompted at the purchase stage on the website.
Our E-Gift Vouchers must be redeemed on our website, as full or part payment of products. An E-Gift Voucher cannot be used to purchase a further E-Gift Voucher. Site offers and promotions (including gifts with discounts) do not apply when purchasing E-Gift Vouchers. You can check the balance of the E-Gift Voucher by logging into your account (please note, this only applies if you register for an account). E-Gift Vouchers cannot be exchanged for cash. Where products purchased online with an E-Gift Voucher are returned, monies owing will be refunded by an E-Gift Voucher. E-Gift voucher emails may land in your, or your recipient’s, junk mail box. We are not responsible for failed receipt of your E-Gift Voucher; if your E-Gift Voucher is not received, please contact our customer services who will be able to re-send your e-voucher. We are not responsible if an E-Gift Voucher is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.